The Commonwealth Ombudsman safeguards the community in its dealings with Australian Government agencies.
The Ombudsman’s office handles complaints, conducts investigations, performs audits and inspections, encourages good administration, and carries out specialist oversight tasks.
The Commonwealth Ombudsman is also the Defence Force, Immigration, Law Enforcement, Postal Industry and Taxation Ombudsman.
Multilingual brochure
If you are a non-English speaking person, we can help through the Translating and Interpreter Service.