Brochures

Commonwealth Ombudsman

• Making a difference - 40 years of the Commonwealth Ombudsman - A written history of the office, this book describes the early days of the office under the leadership of the first Commonwealth Ombudsman, Professor Jack Richardson AO, and charts the office’s progress over the following decades.
• OCO Can help you brochure.pdf - Commonwealth Ombudsman OCO-Can-help-you-brochure_v1_TCC.pdf page.
• Multilingual Overseas Student brochure -
• Indigenous Brochure - Commonwealth Ombudsman Flyer_DL_June_2017-A526036.pdf page.
• Making a complaint - What to do if you want to make a complaint

Defence

• Services for Defence members - Brochure outlining how the Ombudsman can help you

Languages

• Albanian - Commonwealth Ombudsman Albanian.pdf page.
• Amharic - Commonwealth Ombudsman Amharic.pdf page.
• Arabic - Commonwealth Ombudsman Arabic.pdf page.
• Bosnian - Commonwealth Ombudsman Bosnian.pdf page.
• Chinese traditional - Commonwealth Ombudsman Chinese-traditional.pdf page.
• Croatian - Commonwealth Ombudsman Croatian.pdf page.
• Dari - Commonwealth Ombudsman Dari.pdf page.
• Dinka - Commonwealth Ombudsman Dinka.pdf page.
• Dutch - Commonwealth Ombudsman Dutch.pdf page.
• Farsi - Commonwealth Ombudsman Farsi.pdf page.
• Filipino - Commonwealth Ombudsman Filipino.pdf page.
• French - Commonwealth Ombudsman French.pdf page.
• German - Commonwealth Ombudsman German.pdf page.
• Greek - Commonwealth Ombudsman Greek.pdf page.
• Hindi: Making a complaint brochure - Hindi language version of the making a complaint brochure.
• Indonesian - Commonwealth Ombudsman Indonesian.pdf page.
• Italian - Commonwealth Ombudsman Italian.pdf page.
• Khmer - Commonwealth Ombudsman Khmer.pdf page.
• Korean - Commonwealth Ombudsman Korean.pdf page.
• Kurdish - Commonwealth Ombudsman Kurdish.pdf page.
• Lao - Commonwealth Ombudsman Lao.pdf page.
• Macedonian - Commonwealth Ombudsman Macedonian.pdf page.
• Malay - Commonwealth Ombudsman Malay.pdf page.
• Polish - Commonwealth Ombudsman Polish.pdf page.
• Pushto - Commonwealth Ombudsman Pushto.pdf page.
• Russian - Commonwealth Ombudsman Russian.pdf page.
• Serbian - Commonwealth Ombudsman Serbian.pdf page.
• Sinhalese - Commonwealth Ombudsman Sinhalese.pdf page.
• Somali - Commonwealth Ombudsman Somali.pdf page.
• Spanish: Making a complaint brochure - Spanish language version of the making a complaint brochure.
• Swahili - Commonwealth Ombudsman Swahili.pdf page.
• Tamil - Commonwealth Ombudsman Tamil.pdf page.
• Tigrinya - Commonwealth Ombudsman Tigrinya.pdf page.
• Turkish - Commonwealth Ombudsman Turkish.pdf page.
• Vietnamese - Commonwealth Ombudsman Vietnamese.pdf page.

Overseas Students

• Multilingual Brochure - Overseas Students Ombudsman 6 page DL Brochure (21 languages)
• English Brochure - Overseas Students Ombudsman 2 page DL Brochure

Private Health Insurance

• Waiting Periods for Health Insurance - How and why waiting periods work, including pre-existing conditions
• The Right to Change - A consumer guide to transferring from one health insurance product to another
• Doctors Bills - Managing doctor's bills and potential out-of-pocket costs