Commonwealth Ombudsman Annual Report 2003-04 | References
REFERENCES | abbreviations and acronyms
AAT | Administrative Appeals Tribunal |
ACC | Australian Crime Commission |
ACS | Australian Customs Service |
ACT | Australian Capital Territory |
ADF | Australian Defence Force |
AEC | Australian Electoral Commission |
AFP | Australian Federal Police |
ANAO | Australian National Audit Office |
AO | Officer of the Order of Australia |
APMC | Australian Police Ministers' Council |
APS | Australian Protective Service |
APS | Australian Public Service |
ARO | Authorised Review Officer |
ASIO | Australian Security Intelligence Organisation |
ASIO Act | Australian Security Intelligence Act 1979 |
ATO | Australian Taxation Office |
AusAID | Australian Agency for International Development |
AWA | Australian Workplace Agreement |
CD | compact disc |
CDDA | Compensation for Detriment Caused by Defective Administration |
COMBi | Commonwealth Ombudsman Information System |
Complaints Act | Complaints (Australian Federal Police) Act 1981 (Cth) |
Crimes Act | Crimes Act 1914 |
CSA | Child Support Agency |
Cth | Commonwealth |
DEWR | Department of Employment and Workplace Relations |
DFAT | Department of Foreign Affairs and Trade |
DFO | Defence Force Ombudsman |
DIMIA | Department of Immigration and Multicultural and Indigenous Affairs |
DOFA | Department of Finance and Administration |
DOTARS | Department of Transport and Regional Services |
DPP | Director of Public Prosecutions |
DVA | Department of Veterans' Affairs |
EL | Executive Level |
FACS | Department of Family and Community Services |
FOI | Freedom of Information |
FOI Act | Freedom of Information Act 1982 |
GEERS | General Employee Entitlements and Redundancy Scheme |
GIC | General Interest Charge |
GSL | Global Solutions Limited |
GST | Goods and Services Tax |
Hon. | The Honourable |
IDF | Immigration Detention Facility |
IGT | Inspector-General of Taxation |
MCRS | Military Compensation Rehabilitation Scheme |
MP | Member of Parliament |
MRT | Migration Review Tribunal |
NSW | New South Wales |
NT | Northern Territory |
NWPP | National Witness Protection Program |
OH&S | Occupational Health and Safety |
Ombudsman Act | Ombudsman Act 1976 (Cth) |
PABX | private automatic branch exchange |
PAYG | pay as you go |
PIO | Postal Industry Ombudsman |
Prof. | Professor |
QLD | Queensland |
ROG | Redress of Grievance |
s | section of Act |
SA | South Australia |
SES | Senior Executive Service |
TAS | Tasmania |
TI | telecommunications interception |
TI Act | Telecommunications (Interception) Act 1979 |
TIO | Telecommunications Industry Ombudsman |
VHC | Veterans' Home Care |
VIC | Victoria |
WA | Western Australia |
A
Abbreviations and acronyms
Advertising and market research
Agency overview
Alphabetical index (This index appears in the printed version but the online search facility answers to this requirement)
Analysis of performanceYear at a Glance
Performance Report
Asset management
Australian Workplace Agreements
C
Career development and training
Certified Agreement
Client service and complaintsService Quality
Service Charter
Compliance index
Consultancies, competitive tendering and contracting
Contact officer
Corporate governance
D
Disability action plan
E
Environmental performance report
External scrutiny, including court and tribunal decisionsF
Financial performance
Financial statements
Fraud control
Freedom of InformationAccountability
FOI Statement
H
Human resource management
I
Internet home page
L
Letter of transmittal
O
Occupational health and safety
Organisational structure
Outcome and output structure
P
Performance report
Performance pay
Purchasing
R
Review by Ombudsman
Resources tables by outcomePerformance Report
Finance Statement
Risk management
Role and functionsAbout Us
FOI Statement
S
Staffing statistics
T
Table of contents