Commonwealth Ombudsman annual report 2003–2004

REFERENCES | abbreviations and acronyms

AAT

Administrative Appeals Tribunal

ACC

Australian Crime Commission

ACS

Australian Customs Service

ACT

Australian Capital Territory

ADF

Australian Defence Force

AEC

Australian Electoral Commission

AFP

Australian Federal Police

ANAO

Australian National Audit Office

AO

Officer of the Order of Australia

APMC

Australian Police Ministers' Council

APS

Australian Protective Service

APS

Australian Public Service

ARO

Authorised Review Officer

ASIO

Australian Security Intelligence Organisation

ASIO Act

Australian Security Intelligence Act 1979

ATO

Australian Taxation Office

AusAID

Australian Agency for International Development

AWA

Australian Workplace Agreement

CD

compact disc

CDDA

Compensation for Detriment Caused by Defective Administration

COMBi

Commonwealth Ombudsman Information System

Complaints Act

Complaints (Australian Federal Police) Act 1981 (Cth)

Crimes Act

Crimes Act 1914

CSA

Child Support Agency

Cth

Commonwealth

DEWR

Department of Employment and Workplace Relations

DFAT

Department of Foreign Affairs and Trade

DFO

Defence Force Ombudsman

DIMIA

Department of Immigration and Multicultural and Indigenous Affairs

DOFA

Department of Finance and Administration

DOTARS

Department of Transport and Regional Services

DPP

Director of Public Prosecutions

DVA

Department of Veterans' Affairs

EL

Executive Level

FACS

Department of Family and Community Services

FOI

Freedom of Information

FOI Act

Freedom of Information Act 1982

GEERS

General Employee Entitlements and Redundancy Scheme

GIC

General Interest Charge

GSL

Global Solutions Limited

GST

Goods and Services Tax

Hon.

The Honourable

IDF

Immigration Detention Facility

IGT

Inspector-General of Taxation

MCRS

Military Compensation Rehabilitation Scheme

MP

Member of Parliament

MRT

Migration Review Tribunal

NSW

New South Wales

NT

Northern Territory

NWPP

National Witness Protection Program

OH&S

Occupational Health and Safety

Ombudsman Act

Ombudsman Act 1976 (Cth)

PABX

private automatic branch exchange

PAYG

pay as you go

PIO

Postal Industry Ombudsman

Prof.

Professor

QLD

Queensland

ROG

Redress of Grievance

s

section of Act

SA

South Australia

SES

Senior Executive Service

TAS

Tasmania

TI

telecommunications interception

TI Act

Telecommunications (Interception) Act 1979

TIO

Telecommunications Industry Ombudsman

VHC

Veterans' Home Care

VIC

Victoria

WA

Western Australia

A
Abbreviations and acronyms
Advertising and market research
Agency overview
Alphabetical index (This index appears in the printed version but the online search facility answers to this requirement)
Analysis of performance
Year at a Glance
Performance Report
Asset management
Australian Workplace Agreements
C
Career development and training
Certified Agreement
Client service and complaints
Service Quality
Service Charter
Compliance index
Consultancies, competitive tendering and contracting
Contact officer
Corporate governance
D
Disability action plan
E
Environmental performance report
External scrutiny, including court and tribunal decisionsF
Financial performance
Financial statements
Fraud control
Freedom of Information
Accountability
FOI Statement
H
Human resource management
I
Internet home page
L
Letter of transmittal
O
Occupational health and safety
Organisational structure
Outcome and output structure
P
Performance report
Performance pay
Purchasing
R
Review by Ombudsman
Resources tables by outcome
Performance Report
Finance Statement
Risk management
Role and functions
About Us
FOI Statement
S
Staffing statistics
T
Table of contents

Commonwealth Ombudsman Annual Report 2003-04 | References

Commonwealth Ombudsman annual report 2003–2004

REFERENCES | abbreviations and acronyms

AAT

Administrative Appeals Tribunal

ACC

Australian Crime Commission

ACS

Australian Customs Service

ACT

Australian Capital Territory

ADF

Australian Defence Force

AEC

Australian Electoral Commission

AFP

Australian Federal Police

ANAO

Australian National Audit Office

AO

Officer of the Order of Australia

APMC

Australian Police Ministers' Council

APS

Australian Protective Service

APS

Australian Public Service

ARO

Authorised Review Officer

ASIO

Australian Security Intelligence Organisation

ASIO Act

Australian Security Intelligence Act 1979

ATO

Australian Taxation Office

AusAID

Australian Agency for International Development

AWA

Australian Workplace Agreement

CD

compact disc

CDDA

Compensation for Detriment Caused by Defective Administration

COMBi

Commonwealth Ombudsman Information System

Complaints Act

Complaints (Australian Federal Police) Act 1981 (Cth)

Crimes Act

Crimes Act 1914

CSA

Child Support Agency

Cth

Commonwealth

DEWR

Department of Employment and Workplace Relations

DFAT

Department of Foreign Affairs and Trade

DFO

Defence Force Ombudsman

DIMIA

Department of Immigration and Multicultural and Indigenous Affairs

DOFA

Department of Finance and Administration

DOTARS

Department of Transport and Regional Services

DPP

Director of Public Prosecutions

DVA

Department of Veterans' Affairs

EL

Executive Level

FACS

Department of Family and Community Services

FOI

Freedom of Information

FOI Act

Freedom of Information Act 1982

GEERS

General Employee Entitlements and Redundancy Scheme

GIC

General Interest Charge

GSL

Global Solutions Limited

GST

Goods and Services Tax

Hon.

The Honourable

IDF

Immigration Detention Facility

IGT

Inspector-General of Taxation

MCRS

Military Compensation Rehabilitation Scheme

MP

Member of Parliament

MRT

Migration Review Tribunal

NSW

New South Wales

NT

Northern Territory

NWPP

National Witness Protection Program

OH&S

Occupational Health and Safety

Ombudsman Act

Ombudsman Act 1976 (Cth)

PABX

private automatic branch exchange

PAYG

pay as you go

PIO

Postal Industry Ombudsman

Prof.

Professor

QLD

Queensland

ROG

Redress of Grievance

s

section of Act

SA

South Australia

SES

Senior Executive Service

TAS

Tasmania

TI

telecommunications interception

TI Act

Telecommunications (Interception) Act 1979

TIO

Telecommunications Industry Ombudsman

VHC

Veterans' Home Care

VIC

Victoria

WA

Western Australia

A
Abbreviations and acronyms
Advertising and market research
Agency overview
Alphabetical index (This index appears in the printed version but the online search facility answers to this requirement)
Analysis of performance
Year at a Glance
Performance Report
Asset management
Australian Workplace Agreements
C
Career development and training
Certified Agreement
Client service and complaints
Service Quality
Service Charter
Compliance index
Consultancies, competitive tendering and contracting
Contact officer
Corporate governance
D
Disability action plan
E
Environmental performance report
External scrutiny, including court and tribunal decisionsF
Financial performance
Financial statements
Fraud control
Freedom of Information
Accountability
FOI Statement
H
Human resource management
I
Internet home page
L
Letter of transmittal
O
Occupational health and safety
Organisational structure
Outcome and output structure
P
Performance report
Performance pay
Purchasing
R
Review by Ombudsman
Resources tables by outcome
Performance Report
Finance Statement
Risk management
Role and functions
About Us
FOI Statement
S
Staffing statistics
T
Table of contents