Appendixes

Appendix 4: Additional Reporting on Postal Industry Ombudsman

This appendix provides additional reporting on the Postal Industry Ombudsman (PIO) function as required under s19X of the Ombudsman Act.

Details of the circumstances and number of occasions where the Postal Industry Ombudsman has made a requirement of a person under section 9:

The Postal Industry Ombudsman made no requirements under section 9 during 2012–13.

Details of the circumstances and number of occasions where the holder of the office of the Postal Industry Ombudsman has decided under subsection 19N(3) to deal with, or to continue to deal with, a complaint or part of a complaint in his or her capacity as the holder of the office of Commonwealth Ombudsman:

There were no occasions where a complaint—or part of a complaint—was transferred from the Postal Industry Ombudsman to the Commonwealth Ombudsman under subsection 19N(3).

Details of recommendations made in reports during the year under section 19V; and statistical information about actions taken during that year as a result of such information:

The Postal Industry Ombudsman made no reports during the year under section 19V.

Details of recommendations made in reports during the year under section 19V; and statistical information about actions taken during that year as a result of such information:

The Postal Industry Ombudsman made no reports during the year under section 19V.