- Roles and functions
- Organisational structure
- Report on performance
- Programme objectives, deliverables and key performance indicator analysis
- Summary
- Senior Leadership Group
- Corporate governance
- External scrutiny
- People management
- Financial management
- Financial position
- Department of Human Services
- DHS—Centrelink
- DHS—Child Support
- Postal Industry
- Australian Taxation Office
- Immigration
- Overseas Students Ombudsman
- Defence Force Ombudsman
- Law Enforcement Ombudsman, Inspections and Reviews
- Public Interest Disclosure scheme
- International
- Appendix 1: Information Publication Scheme
- Appendix 2: Statistics
- Appendix 3: Additional Reporting on Postal Industry Ombudsman
- Appendix 4: Agency Resource Statement
- Appendix 5: Financial Statements
- Glossary
- Abbreviations and acronyms
- List of Figures and Tables
- Compliance with Annual Report Requirements
- Contacts
Credits
Date of publication: October 2014
Publisher: Commonwealth Ombudsman, Canberra, Australia
© Commonwealth of Australia 2014
ISSN 0814-7124
All material presented in this publication is provided under a Creative Commons Attribution 3.0 Australia licence (www.creativecommons.org/licences).
This material may be copied, distributed, transmitted or adapted (including for commercial purposes) provided the Office of the Commonwealth Ombudsman is credited as the creator and is not represented as endorsing your use of the material.
To avoid doubt, this licence only applies to the material as set out in this document.
The details of the relevant licence conditions are available on the Creative Commons website, as is the full legal code for the CC BY 3.0 AU licence
(www.creativecommons.org/licences/by/3.0/au).
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