- Roles and functions
- Organisational structure
- Report on performance
- Programme objectives, deliverables and key performance indicator analysis
- Complaints overview
- Deliverables and key performance indicators
- Corporate governance
- Ecologically sustainable development and environmental performance
- External scrutiny
- People management
- Financial management
- Financial position
- Social Services portfolio
- Department of Human Services
- DHS - Centrelink
- DHS - Child Support
- Department of Employment
- Department of Social Services
- Indigenous
- Postal Industry Ombudsman
- Taxation Ombudsman
- Overseas Students Ombudsman
- Defence Force Ombudsman
- Inspections of covert, intrusive or coercive powers
- Law Enforcement Ombudsman
- Public interest Disclosure
- International Program
- Appendix 1: Information Publication Scheme
- Appendix 2: Statistics
- Appendix 3: Additional Reporting on Postal Industry Ombudsman
- Appendix 4: Agency Resource Statement
- Appendix 5: Financial Statements
- Glossary
- Abbreviations and acronyms
- List of Figures and Tables
- Compliance with Annual Report Requirements
- Contacts
Credits
Date of publication: October 2015
Publisher: Commonwealth Ombudsman, Canberra, Australia
© Commonwealth of Australia 2015
ISSN 0814-7124
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To avoid doubt, this licence only applies to the material as set out in this document.
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