Jurisdiction/Portfolio	Received	Finalised	Remedies
ACT	447	116	266	44	27		453	10	5	9		48	2	1	6		81
Commonwealth	19,121	6,003	11,642	1,140	516	5	19,306	265	138	194	66	1,320	314	56	111	38	2,502
Agriculture and Water Resources	37	6	24	1	9		40	1	2	1		8	1	2		1	16
Attorney-General's	312	78	206	16	6		306			2		20		1	1		24
Commonwealth Parliament	2		2				2
Communications and the Arts¹	327	64	233	51	8		356	1	45	3	17	48	31	2	5	1	153
Defence	653	66	504	113	42	2	727	19	1	17		52	15	5	6	5	120
Education and Training	155	29	106	9	17		161	3	1	4		16	3	7			34
Environment and Energy	28	4	18	4	1		27	1						1			2
Finance	74	8	62	4	5		79			5		6	1				12
Foreign Affairs and Trade	126	27	92	5	5		129			2		14		1			17
Health	232	73	117	29	11		230	16	6	2		36	17	3	2	1	83
Home Affairs	2,007	426	1,283	216	127	1	2,053	33	1	32	3	270	7	6	12	10	374
Human Services	12,596	4,732	7,300	472	187	2	12,693	136	51	80	40	621	218	18	37	16	1,217
Infrastructure, Regional Development and Cities	60	11	40	1	2		54					2					2
Jobs and Innovation	492	153	303	35	12		503	2		5	2	46	3	1	1	1	61
Prime Minister and Cabinet	72	9	49	11	13		82	4		1		18	1		3		27
Social Services	1,607	244	1,055	161	68		1,528	48	30	37	4	152	15	8	44	3	341
Treasury	341	73	248	12	3		336	1	1	3		11	2	1			19
Norfolk Island					1		1
Ombudsman²	1,750	697	1,046				1,743
Out of Jurisdiction	6,718	4,724	1,939				6,663
Overseas Students Ombudsman	999	27	648	192	106		973			1		1	2		1	1	6
Private Health Insurance Ombudsman³	7,509	3,595	3,422	782	30		7,829
Postal Industry Ombudsman	3,553	673	2,585	485	3		3,746	1	423	9	175	393	305	12	5		1,323
VET Student Loans Ombudsman	6,397	24	2,985	33	7		3,049	1		6		3	24		6	1	41
Grand Total	46,494	15,859	24,533	2,676	690	5	43,763	277	566	219	241	1,765	647	69	129	40	3,953
1 Includes Australia Post complaints under Commonwealth Jurisdiction. 2 This includes general information requests to the office, Ombudsman FOI requests and PID complaints. 3 Includes Australia Post complaints under the PIO Jurisdiction.

	Actual available appropriation for 2017–18 $'000	Payments made 2017–18 $'000	Balance 2017–18 $'000
Ordinary Annual Services¹
Departmental appropriation²	49,085	38,126	10,959
Adjustment – actual s74³	(2,520)	-	(2,520)
Adjustment – s51 determination⁴	(10)	-	(10)
Total resourcing and payments	46,555	38,126	8,429

	Budget 2017–18 $'000	Actual Expenses 2017–18 $'000	Variance 2017–18 $'000
Program 1.1: Office of the Commonwealth Ombudsman
Departmental expenses
Departmental appropriation¹	39,041	34,919	4,122
Expenses not requiring appropriation in the Budget year	1,130	1,065	65
Total for Program 1.1	40,171	35,984	4,187
Total for Outcome 1	40,171	35,984	4,187
Average Staffing Level (number)	200	201	(1)

Part 6 - Appendicies

Appendix 1 – Statistics

Approaches and Complaints

Jurisdiction/Portfolio	Received	Finalised						Remedies
Jurisdiction/Portfolio		Cat 1	Cat 2	Cat 3	Cat 4	Cat 5	Total Finalised	Action expedited	Apology	Decision changed or reconsidered	Disciplinary action	Explanation	Financial remedy	Law, policy or practice changed	Other non-financial remedy	Remedy provided by agency without Ombudsman Intervention	Total Remedies
For a full breakdown of the Jurisdictions/Portfolio in this table, visit ombudsman.gov.au		Cat 1	Cat 2	Cat 3	Cat 4	Cat 5	Total Finalised	Action expedited	Apology	Decision changed or reconsidered	Disciplinary action	Explanation	Financial remedy	Law, policy or practice changed	Other non-financial remedy	Remedy provided by agency without Ombudsman Intervention	Total Remedies
ACT	447	116	266	44	27		453	10	5	9		48	2	1	6		81
Commonwealth	19,121	6,003	11,642	1,140	516	5	19,306	265	138	194	66	1,320	314	56	111	38	2,502
Agriculture and Water Resources	37	6	24	1	9		40	1	2	1		8	1	2		1	16
Attorney-General's	312	78	206	16	6		306			2		20		1	1		24
Commonwealth Parliament	2		2				2
Communications and the Arts¹	327	64	233	51	8		356	1	45	3	17	48	31	2	5	1	153
Defence	653	66	504	113	42	2	727	19	1	17		52	15	5	6	5	120
Education and Training	155	29	106	9	17		161	3	1	4		16	3	7			34
Environment and Energy	28	4	18	4	1		27	1						1			2
Finance	74	8	62	4	5		79			5		6	1				12
Foreign Affairs and Trade	126	27	92	5	5		129			2		14		1			17
Health	232	73	117	29	11		230	16	6	2		36	17	3	2	1	83
Home Affairs	2,007	426	1,283	216	127	1	2,053	33	1	32	3	270	7	6	12	10	374
Human Services	12,596	4,732	7,300	472	187	2	12,693	136	51	80	40	621	218	18	37	16	1,217
Infrastructure, Regional Development and Cities	60	11	40	1	2		54					2					2
Jobs and Innovation	492	153	303	35	12		503	2		5	2	46	3	1	1	1	61
Prime Minister and Cabinet	72	9	49	11	13		82	4		1		18	1		3		27
Social Services	1,607	244	1,055	161	68		1,528	48	30	37	4	152	15	8	44	3	341
Treasury	341	73	248	12	3		336	1	1	3		11	2	1			19
Norfolk Island					1		1
Ombudsman²	1,750	697	1,046				1,743
Out of Jurisdiction	6,718	4,724	1,939				6,663
Overseas Students Ombudsman	999	27	648	192	106		973			1		1	2		1	1	6
Private Health Insurance Ombudsman³	7,509	3,595	3,422	782	30		7,829
Postal Industry Ombudsman	3,553	673	2,585	485	3		3,746	1	423	9	175	393	305	12	5		1,323
VET Student Loans Ombudsman	6,397	24	2,985	33	7		3,049	1		6		3	24		6	1	41
Grand Total	46,494	15,859	24,533	2,676	690	5	43,763	277	566	219	241	1,765	647	69	129	40	3,953
1 Includes Australia Post complaints under Commonwealth Jurisdiction. 2 This includes general information requests to the office, Ombudsman FOI requests and PID complaints. 3 Includes Australia Post complaints under the PIO Jurisdiction.

Appendix 4 – Information Publication Scheme

The Information Publication Scheme (IPS) applies to Australian Government agencies that are subject to the Freedom of Information Act 1982. This scheme requires an agency to publish a broad range of information on their website.

The Commonwealth Ombudsman's website makes available the Office's Information Publication Scheme plan, describing how the Office complies with these requirements and giving access to information published under the scheme. More information can be found at: ombudsman.gov.au/about/information-publication-scheme

Appendix 5 – Entity Resources Statement

Entity Resource Statement 2017–18

	Actual available appropriation for 2017–18 $'000	Payments made 2017–18 $'000	Balance 2017–18 $'000
	(a)	(b)	(a) – (b)
Ordinary Annual Services¹
Departmental appropriation²	49,085	38,126	10,959
Adjustment – actual s74³	(2,520)	-	(2,520)
Adjustment – s51 determination⁴	(10)	-	(10)
Total resourcing and payments	46,555	38,126	8,429

1 Appropriation Act (No. 1) 2017–18 and Appropriation Act (No. 5) 2017–18. This also includes prior year departmental appropriation and s74 relevant agency receipts.

2 Includes an available amount of $0.821m in 2017–18 for the Departmental Capital Budget. For accounting purposes this amount has been designated as 'contribution by owners'.

3 Actual s74 receipts in 2017–18 were $13.061m compared to the Budget estimate of $15.581m.

4 $0.010m was quarantined for Superannuation fees but not yet removed from the appropriation.

Resource Summary Table – Expenses for Outcome 1

Outcome 1: Fair and accountable administrative action by Australian Government entities and prescribed private sector organisations, by investigating complaints, reviewing administrative action and statutory compliance inspections and reporting.

	Budget 2017–18 $'000	Actual Expenses 2017–18 $'000	Variance 2017–18 $'000
Program 1.1: Office of the Commonwealth Ombudsman
Departmental expenses
Departmental appropriation¹	39,041	34,919	4,122
Expenses not requiring appropriation in the Budget year	1,130	1,065	65
Total for Program 1.1	40,171	35,984	4,187
Total for Outcome 1	40,171	35,984	4,187
Average Staffing Level (number)	200	201	(1)

1 Departmental Appropriation combines 'Ordinary annual services' (Appropriation Act No. 1 and Appropriation Act No. 5) and 'Revenue from independent sources (S74)'.

Appendix 6 – Ecologically Sustainable Development and Environmental Performance

Section 516A of the Environment Protection and Biodiversity Act 1999 sets out the principles and framework for the Office to report on environmental matters. We also have an environmental management policy to help us manage activities in an environmentally sustainable manner. Our environmental impact is mainly through office-based energy consumption, paper resources and waste management.

Energy consumption

In 2017–18 the Office continued to manage its energy consumption and drive efficiencies. New tenancies in Sydney, Melbourne and Brisbane have included smart lighting and the introduction of LED globes to further reduce energy consumed. Total energy across all of the Office tenancies has increased by 15 per cent while the growth in staffing (including contractors) has been 10 per cent. The increase in energy costs this year are in excess of the increase in staff, due to the increase in accommodation leased by the Office. The additional leased office space is sufficient to accommodate a 15 per cent increase in staff numbers which will cater for the 10 per cent increase already forecast for the 2018–19 financial year.

Paper resources

The Office ensures we engage in predominantly digital record-keeping and e-business practices to reduce paper files. Our paper supplies are either manufactured from at least 50 per cent recycled products or carbon neutral. Other office materials such as files, folders and unused stationary are recycled within the Office to reduce procurement activity and costs for stationery.

Waste management

We actively manage the waste we produce through several mechanisms:

recycling bins are provided in all offices to encourage recycling of waste such as paper and cardboard packaging
toner cartridges are recycled
implementation of 'follow me printing'
kitchen waste such as plastic bottles and cans are recycled via special bins provided in breakout areas.

Appendix 7 – Correction of material errors in previous annual report

The timing of the assessment on Manus Island was Feb/March 2017 not 2016 as reported on page 68 of the 2016–17 Annual Report.

Appendix 8 – Public Interest Disclosures

Table 20 – Number of disclosures received and alleged disclosable conduct
Agency	Number of disclosures received by Authorised Officers	Alleged kinds of disclosable conduct to which the disclosures relate
1. Australian Postal Corporation	246	Conduct that may result in disciplinary action Conduct engaged in for the purposes of corruption Maladministration Contravention of a law of the Commonwealth, state or territory Wastage of Commonwealth resources (including money and property) Abuse of public trust Conduct that results in, or that increases, the risk of danger to the health or safety of one or more persons
2. Department of Defence	156	Contravention of a law of the Commonwealth, state or territory Maladministration Conduct that may result in disciplinary action Wastage of Commonwealth resources (including money and property) Abuse of public office Conduct that results in, or that increases, the risk of danger to the health or safety of one or more persons Conduct engaged in for the purposes of corruption Abuse of public trust
3. Office of the Commonwealth Ombudsman	59⁵⁰	Maladministration Contravention of a law of the Commonwealth, state or territory Conduct that results in, or that increases, the risk of danger to the health or safety of one or more persons Conduct that may result in disciplinary action Wastage of Commonwealth resources (including money and property) Abuse of public trust Abuse of public office Perversion of the course of justice Conduct engaged in for the purposes of corruption
4. Australian Taxation Office	44	Conduct that may result in disciplinary action Contravention of a law of the Commonwealth, state or territory Abuse of public office Maladministration
5. Department of Home Affairs	29	Maladministration Conduct that results in, or that increases, the risk of danger to the health or safety of one or more persons Contravention of a law of the Commonwealth, State or Territory Conduct that may result in disciplinary action Wastage of Commonwealth resources (including money and property) Abuse of public office Abuse of public trust
6. Airservices Australia	21	Conduct that may result in disciplinary action Conduct that results in, or that increases, the risk of danger to the health or safety of one or more persons Contravention of a law of the Commonwealth, state or territory Maladministration
7. Department of Veterans' Affairs	18	Conduct that may result in disciplinary action Maladministration Wastage of Commonwealth resources (including money and property) Contravention of a law of the Commonwealth, state or territory
8. NBN Co. Limited	11	Conduct that may result in disciplinary action Maladministration Conduct engaged in for the purposes of corruption Abuse of public trust Abuse of public office Contravention of a law of the Commonwealth, state or territory
9. Australian Public Service Commission	8	Contravention of a law of the Commonwealth, state or territory Conduct that may result in disciplinary action Maladministration Abuse of public office
10. Department of Human Services	8	Maladministration Conduct that may result in disciplinary action Conduct that results in, or that increases, the risk of danger to the health or safety of one or more persons Contravention of a law of the Commonwealth, state or territory Abuse of public office Abuse of public trust Wastage of Commonwealth resources (including money and property) Conduct that endangers, or risks endangering the environment Perversion of the course of justice
11. Department of Agriculture and Water Resources	7	Conduct that may result in disciplinary action Maladministration Abuse of public office
12. Department of the Prime Minister and Cabinet	7	Maladministration Contravention of a law of the Commonwealth, state or territory Conduct that may result in disciplinary action Abuse of public trust Wastage of Commonwealth resources (including money and property)
13. Consolidated Australian Intelligence Community Response	7	Maladministration Conduct that may result in disciplinary action Contravention of a law of the Commonwealth, state or territory Wastage of Commonwealth resources (including money and property)
14. Inspector-General of Intelligence and Security (IGIS)	7 Note: all 7 PIDs related to Australian intelligence agencies which IGIS has jurisdiction over	Maladministration Conduct that may result in disciplinary action Contravention of a law of the Commonwealth, state or territory
15. Attorney-General's Department	6	Contravention of a law of the Commonwealth, state or territory Conduct that results in, or that increases, the risk of danger to the health or safety of one or more persons Maladministration Wastage of Commonwealth resources (including money and property)
16. ASC Pty Ltd	5	Maladministration Conduct engaged in for the purposes of corruption Conduct that may result in disciplinary action Wastage of Commonwealth resources (including money and property)
17. Australian Federal Police	5	Contravention of a law of the Commonwealth, state or territory Conduct that may result in disciplinary action Perversion of the course of justice Maladministration Abuse of public trust Wastage of Commonwealth resources (including money and property) Conduct that results in, or that increases, the risk of danger to the health or safety of one or more persons
18. Defence Housing Australia	5	Conduct that may result in disciplinary action Abuse of public office
19. National Archives of Australia	5	Conduct that may result in disciplinary action Conduct that results in, or that increases, the risk of danger to the health or safety of one or more persons Contravention of a law of the Commonwealth, state or territory Wastage of Commonwealth resources (including money and property) Abuse of public office
20. Australian Rail Track Corporation Ltd 21. Comcare 22. Indigenous Business Australia 23. Australian Bureau of Statistics 24. Australian Criminal Intelligence Commission 25. Bureau of Meteorology 26. Department of Jobs and Small Business 27. National Disability Insurance Agency 28. National Health and Medical Research Council 29. Administrative Appeals Tribunal 30. Australian Building and Construction Commission 31. Australian Film, Television and Radio School 32. Australian National Audit Office 33. Australian Nuclear Science and Technology Organisation 34. Commonwealth Director of Public Prosecutions 35. Commonwealth Scientific and Industrial Research Organisation 36. Department of Communications and the Arts 37. Department of Health 38. Department of Industry Innovation and Science 39. Department of Social Services 40. Department of the Environment and Energy 41. Department of Treasury 42. Special Broadcasting Service 43. Australian Broadcasting Corporation 44. Australian Commission for Law Enforcement Integrity 45. Australian Competition and Consumer Commission and Australian Energy Regulator 46. Australian Electoral Commission 47. Australian Financial Security Authority 48. Australian Institute of Marine Science 49. Australian Maritime Safety Authority 50. Australian National Maritime Museum 51. Australian National University 52. Australian Securities & Investments Commission 53. Australian Trade and Investment Commission 54. Australian Transaction Reports and Analysis Centre (AUSTRAC) 55. Australian War Memorial 56. Civil Aviation Safety Authority 57. Commonwealth Ombudsman⁵¹ 58. Department of Education and Training 59. Department of Foreign Affairs and Trade 60. Department of Parliamentary Services 61. Fair Work Ombudsman and Registered Organisations Commission Entity 62. Federal Court of Australia 63. Food Standards Australia New Zealand 64. Office of the Australian Information Commissioner 65. Screen Australia 66. Tertiary Education Quality and Standards Agency 67. Torres Strait Regional Authority	83 (aggregated total of all PIDs received by these agencies). This section aggregates data for agencies reporting four or fewer PIDs received during the reporting period.	Maladministration Conduct that may result in disciplinary action Contravention of a law of the Commonwealth, state or territory Wastage of Commonwealth resources (including money and property Abuse of public trust Conduct that results in, or that increases, the risk of danger to the health or safety of one or more persons Abuse of public office Perversion of the course of justice Conduct engaged in for the purpose of corruption Conduct in a foreign country that contravenes a law

Table 21 – Agencies that have reported not receiving PIDs in 2017–18
1.	AAF Company
2.	Aboriginal Hostels Limited
3.	Anindilyakwa Land Council
4.	Army & Air Force Canteen Service
5.	Asbestos Safety & Eradication Agency
6.	Australia Council for the Arts
7.	Australian Accounting Standards Board and Auditing and Assurance Standards Board
8.	Australian Aged Care Quality Agency
9.	Australian Centre for International Agricultural Research
10	Australian Commission on Safety and Quality in Health Care
11.	Australian Communications and Media Authority
12.	Australian Curriculum Assessment and Reporting Authority
13.	Australian Digital Health Agency
14.	Australian Fisheries Management Authority
15.	Australian Hearing Services
16.	Australian Human Rights Commission
17.	Australian Institute for Teaching and School Leadership
18.	Australian Institute of Aboriginal and Torres Strait Islander Studies
19.	Australian Institute of Criminology
20.	Australian Institute of Family Studies
21.	Australian Institute of Health and Welfare (AIHW)
22.	Australian Law Reform Commission
23.	Australian Military Forces Relief Trust Fund
24.	Australian Naval Infrastructure Pty Ltd
25.	Australian Office of Financial Management
26.	Australian Pesticides and Veterinary Medicines Authority
27.	Australian Prudential Regulation Authority
28.	Australian Radiation Protection and Nuclear Safety Agency
29.	Australian Reinsurance Pool Corporation (ARPC)
30.	Australian Research Council
31.	Australian Skills Quality Authority
32.	Australian Sports Anti-Doping Authority
33.	Australian Sports Commission
34.	Australian Sports Foundation Ltd
35.	Australian Transport Safety Bureau
36.	Bundanon Trust
37.	Cancer Australia
38.	Central Land Council
39.	Clean Energy Finance Corporation
40.	Clean Energy Regulator
41.	Climate Change Authority
42.	Coal Mining Industry (Long Service Leave Funding) Corporation
43.	Commonwealth Grants Commission
44.	Commonwealth Superannuation Corporation
45.	Cotton Research & Development Corporation
46.	Creative Partnerships Australia
47.	Department of Finance
48.	Department of Infrastructure, Regional Development and Cities
49.	Department of the House of Representatives
50.	Department of the Senate
51.	Digital Transformation Agency
52.	Export Finance & Insurance Corporation
53.	Fair Work Commission
54.	Fisheries Research and Development Corporation
55.	Future Fund Management Agency
56.	Grains Research and Development
57.	Great Barrier Reef Marine Park Authority
58.	High Court of Australia
59.	Independent Hospital Pricing Authority
60.	Independent Parliamentary Expenses Authority
61.	Indigenous Land Corporation
62.	Infrastructure Australia
63.	Inspector-General of Taxation
64.	Moorebank Intermodal Company Limited
65.	Murray-Darling Basin Authority
66.	Museum of Australian Democracy at Old Parliament House
67.	National Australia Day Council
68.	National Blood Authority
69.	National Capital Authority
70.	National Competition Council
71.	National Film and Sound Archive of Australia
72.	National Gallery of Australia
73.	National Health Funding Body
74.	National Library of Australia
75.	National Mental Health Commission
76.	National Museum of Australia
77.	National Offshore Petroleum Safety and Environmental Management Authority
78.	National Portrait Gallery of Australia
79.	National Transport Commission
80.	Northern Australia Infrastructure Facility
81.	Northern Land Council
82.	Office of Parliamentary Counsel
83.	Office of the Official Secretary to the Governor-General
84.	Organ and Tissue Donation and Transplantation Authority
85.	Outback Stores Pty Ltd
86.	Parliamentary Budget Office
87.	Productivity Commission
88.	Professional Services Review
89.	RAAF Welfare Recreational Company
90.	Reserve Bank of Australia
91.	Royal Australian Air Force Welfare Trust Fund
92.	Royal Australian Mint
93.	Royal Australian Navy Central Canteens Board (RANCCB)
94.	Royal Australian Navy Relief Trust Fund (RANRTF)
95.	Rural Industries Research Development Corp (Trading as AGRIFUTURES Australia)
96.	Safe Work Australia
97.	Sydney Harbour Federation Trust
98.	The Australian Strategic Policy Institute
99.	Tiwi Land Council
100.	Tourism Australia
101.	Wine Australia
102.	Workplace Gender Equality Agency
103.	Wreck Bay Aboriginal Community Council

Table 22 – PID investigations completed and action/s taken in response to recommendations
Agency	Number of disclosure investigations completed during the financial year	Actions taken during the financial year in response to recommendations relating to disclosure investigations
Department of Defence	140	Investigation ceased – matter unfounded Administrative action Investigation recommended under another law Investigation ceased insufficient evidence Charges not recommended Public Service Act action NFA – Case transferred to another Policing and Security Organisation Charges preferred – Defence Force Discipline Act 1982
2. Australian Postal Corporation	31	Undertake a review of rostering arrangements to ensure proper allocation occurs. Issuing of Performance Improvement Notice. Disciplinary action including formal warning
3. Australian Taxation Office	30	Recommendation/s for investigation under APS Code of Conduct and Workplace Health and Safety. Referral to ATO People for conduct action. Processes implemented by area management to address identified control issues.
4. Airservices Australia	14	Undertake an all staff communication reminder reinforcing security controls. Management to ensure staff compliance with Visitor access requirements. Ensure ongoing monitoring and review of staff fatigue levels, consistent with WHS legislative obligations. Review culture and/ or implement training for staff around expected behaviours. Revise procedures relating to Crisis management response and run a communications and awareness campaign including roles and responsibilities of staff responding to traumatic events.
5. Department of Veterans' Affairs	14	Recommendation/s for investigation under s 15(3) of the Public Service Act 1999 as suspected breach of the APS Code of Conduct.
6. Department of Home Affairs	13	Referred to Integrity & Professional Standards for investigation under code of conduct Referral to Australian Commission for Law Enforcement Integrity Referral to Contract Management for investigation of contractual breaches Referral to WHS Section for investigation under WHS Act 2011
7. NBN Co Limited	6	No recommendations as all matters investigated identified no disclosable conduct.
8. Administrative Appeals Tribunal 9. Attorney-General's Department 10. Australian Bureau of Statistics 11. Australian Communications and Media Authority 12. Australian Competition and Consumer Commission and Australian Energy Regulator 13. Australian Criminal Intelligence Commission 14. Australian Electoral Commission 15. Australian Federal Police 16. Australian Institute of Marine Science 17. Australian Intelligence Agencies – Combined Response 18. Australian National University 19. Australian Public Service Commission 20. Australian Rail Track Corporation Ltd 21. Australian Securities & Investments Commission 22. Australian Trade and Investment Commission 23. Australian Transaction Reports and Analysis Centre (AUSTRAC) 24. Bureau of Meteorology 25. Comcare 26. Commonwealth Director of Public Prosecutions 27. Commonwealth Ombudsman 28. Commonwealth Scientific and Industrial Research Organisation 29. Department of Communications and the Arts 30. Department of Foreign Affairs and Trade 31. Department of Health 32. Department of Human Services 33. Department of Industry Innovation and Science 34. Department of Jobs and Small Business 35. Department of Parliamentary Services 36. Department of the Environment and Energy 37. Department of the Prime Minister and Cabinet 38. Department of Treasury 39. Fair Work Ombudsman and Registered Organisations Commission Entity 40. Federal Court of Australia (on behalf of itself, Family Court of Australia, Federal Circuit Court of Australia, National Native Title Tribunal and Native Title Registrar) 41. Food Standards Australia New Zealand 42. Indigenous Business Australia 43. National Archives of Australia 44. National Health and Medical Research Council 45. Torres Strait Regional Authority	65 investigations were completed by the agencies in this section. This section aggregates data for agencies reporting four or fewer investigations being conducted during the period.	Note: Although all agencies within this group identified they had completed one or more investigations, not all investigations resulted in recommendation/s being made. The following are examples of some of the recommendations made by agencies within this aggregated group. Recommendation/s for investigation under s 15(3) of the Public Service Act 1999 as suspected breach of the APS Code of Conduct. Referral to Australian Public Service Commissioner. Refresher briefing to Executive level staff on supervisor obligations. Review of current recruitment policy. Review and improve guidance material for employees to make clear that there are safeguards and protections in place for PID disclosers as appropriate. Undertake internal training on Contract Management. Undertake awareness program in relation to contracts and complex procurement.

Footnotes

50 The Office of the Commonwealth Ombudsman received 59 PIDs relating to other agencies and one PID relating to our Office, see item 57

51 One PID relating to our Office.