Level 1 Item How we can help
Level 2 Item Australian Government Agencies and Services
Level 3 Item ASIC
Level 3 Item Services Australia
Level 3 Item National Disability Insurance Scheme
Level 3 Item Taxation
Level 2 Item Australian Federal Police
Level 2 Item Defence Force
Level 3 Item Reporting abuse in Defence
Level 3 Item Defence Force Retirement and Death Benefits (DFRDB)
Level 2 Item Immigration
Level 3 Item Tools and resources
Level 2 Item Overseas Students
Level 3 Item Private education providers
Level 3 Item Tools and resources
Level 2 Item Postal Industry Ombudsman
Level 3 Item Private Postal Operator Register
Level 3 Item Information for Postal Operators
Level 3 Item Fees for Postal Investigations
Level 3 Item Private Postal Operator registration form
Level 3 Item Reports - Postal Industry Ombudsman
Level 3 Item Before you make a complaint
Level 3 Item Definitions
Level 3 Item Tools and resources
Level 2 Item Private Health Insurance
Level 3 Item Industry Resources
Level 2 Item VET Student Loans
Level 3 Item Tools and resources
Level 2 Item ACT Ombudsman
Level 2 Item Case Studies
Level 1 Item Our responsibilities
Level 2 Item Review of your complaint outcome
Level 2 Item Our inspections role
Level 2 Item Complaints about us
Level 2 Item Legislation
Level 2 Item Service charter
Level 2 Item Seeking information
Level 3 Item Information publication scheme
Level 3 Item Freedom of Information
Level 3 Item Audit and Risk Committee Charter
Level 3 Item Complainant Satisfaction Survey
Level 2 Item Accountability and Reporting
Level 3 Item Portfolio Budget Statements
Level 3 Item Grants
Level 3 Item Senate-Order-Financial-Year-2021-22.pdf
Level 2 Item Public Interest Disclosure
Level 3 Item Information for Agencies
Level 3 Item Disclosures about Commonwealth Ombudsman
Level 3 Item Information for Disclosers
Level 3 Item Tools and Resources
Level 4 Item Form-3-Extension-of-time-to-investigate-a-PID_latest.docx
Level 2 Item Agency Census Reports
Level 3 Item Agency-Census-Report-2022-OCO.pdf
Level 2 Item Privacy Policy
Level 1 Item What we do
Level 2 Item Can we help you
Level 2 Item Working with the Indigenous Community
Level 2 Item Working with people with disability
Level 2 Item International Program
Level 2 Item Other complaint-handling services
Level 2 Item Monitoring places of detention – OPCAT
Level 3 Item OPCAT-Advisory-Group-meeting-1-2022-20-May-2022-communique-no-1-2022.pdf
Level 3 Item Presentation-National-OPCAT-Symposium-Melbourne-September-2022.pdf
Level 3 Item OPCAT-Advisory-Group-meeting-2-2022-5-Oct-2022-communique-no-2-2022.pdf
Level 3 Item NPM-Network-meeting-2-12-August-2022-communique.pdf
Level 3 Item NPM-statement-SPT-engagement.pdf
Level 3 Item NPM-statement-detention-of-children-and-young-people.pdf
Level 3 Item NPM-submission-to-Legal-Affairs-and-Safety-Committee-Queensland-OPCAT-implementation-Bill-11-Jan-2023-.pdf
Level 3 Item OPCAT-Advisory-Group-meeting-1-2023-12-May-2023-Public-Communique.pdf
Level 2 Item Education events and resources
Level 3 Item Web Based PID e-learning
Level 2 Item Ombudsman Policies
Level 3 Item CO-Multicultural-Access-and-Equity-Plan-2019-20.pdf
Level 3 Item Reflect-Reconciliation-Action-Plan-2019.pdf
Level 3 Item Workplace-Diversity-and-Inclusion-Strategy-2018-2021.pdf
Level 2 Item Frequently asked questions
Level 2 Item Tips and advice
Level 2 Item Careers
Level 3 Item How to apply
Level 3 Item Current Vacancies
Level 2 Item COVID-19
Level 3 Item COVID-19 FAQs
Skip to main content
    0 results available.
      0 results available.
      language assistant menu topper outer language assistant menu topper inner

      Read documents in your language

      If you need more translations, please contact us via: 1300 362 072 or ombudsman@ombudsman.gov.au

      Site Map

      Level 1 Item How we can help
      Level 2 Item Australian Government Agencies and Services
      Level 3 Item ASIC
      Level 3 Item Services Australia
      Level 3 Item National Disability Insurance Scheme
      Level 3 Item Taxation
      Level 2 Item Australian Federal Police
      Level 2 Item Defence Force
      Level 3 Item Reporting abuse in Defence
      Level 3 Item Defence Force Retirement and Death Benefits (DFRDB)
      Level 2 Item Immigration
      Level 3 Item Tools and resources
      Level 2 Item Overseas Students
      Level 3 Item Private education providers
      Level 3 Item Tools and resources
      Level 2 Item Postal Industry Ombudsman
      Level 3 Item Private Postal Operator Register
      Level 3 Item Information for Postal Operators
      Level 3 Item Fees for Postal Investigations
      Level 3 Item Private Postal Operator registration form
      Level 3 Item Reports - Postal Industry Ombudsman
      Level 3 Item Before you make a complaint
      Level 3 Item Definitions
      Level 3 Item Tools and resources
      Level 2 Item Private Health Insurance
      Level 3 Item Industry Resources
      Level 2 Item VET Student Loans
      Level 3 Item Tools and resources
      Level 2 Item ACT Ombudsman
      Level 2 Item Case Studies
      Level 1 Item Our responsibilities
      Level 2 Item Review of your complaint outcome
      Level 2 Item Our inspections role
      Level 2 Item Complaints about us
      Level 2 Item Legislation
      Level 2 Item Service charter
      Level 2 Item Seeking information
      Level 3 Item Information publication scheme
      Level 3 Item Freedom of Information
      Level 3 Item Audit and Risk Committee Charter
      Level 3 Item Complainant Satisfaction Survey
      Level 2 Item Accountability and Reporting
      Level 3 Item Portfolio Budget Statements
      Level 3 Item Grants
      Level 3 Item Senate-Order-Financial-Year-2021-22.pdf
      Level 2 Item Public Interest Disclosure
      Level 3 Item Information for Agencies
      Level 3 Item Disclosures about Commonwealth Ombudsman
      Level 3 Item Information for Disclosers
      Level 3 Item Tools and Resources
      Level 4 Item Form-3-Extension-of-time-to-investigate-a-PID_latest.docx
      Level 2 Item Agency Census Reports
      Level 3 Item Agency-Census-Report-2022-OCO.pdf
      Level 2 Item Privacy Policy
      Level 1 Item What we do
      Level 2 Item Can we help you
      Level 2 Item Working with the Indigenous Community
      Level 2 Item Working with people with disability
      Level 2 Item International Program
      Level 2 Item Other complaint-handling services
      Level 2 Item Monitoring places of detention – OPCAT
      Level 3 Item OPCAT-Advisory-Group-meeting-1-2022-20-May-2022-communique-no-1-2022.pdf
      Level 3 Item Presentation-National-OPCAT-Symposium-Melbourne-September-2022.pdf
      Level 3 Item OPCAT-Advisory-Group-meeting-2-2022-5-Oct-2022-communique-no-2-2022.pdf
      Level 3 Item NPM-Network-meeting-2-12-August-2022-communique.pdf
      Level 3 Item NPM-statement-SPT-engagement.pdf
      Level 3 Item NPM-statement-detention-of-children-and-young-people.pdf
      Level 3 Item NPM-submission-to-Legal-Affairs-and-Safety-Committee-Queensland-OPCAT-implementation-Bill-11-Jan-2023-.pdf
      Level 3 Item OPCAT-Advisory-Group-meeting-1-2023-12-May-2023-Public-Communique.pdf
      Level 2 Item Education events and resources
      Level 3 Item Web Based PID e-learning
      Level 2 Item Ombudsman Policies
      Level 3 Item CO-Multicultural-Access-and-Equity-Plan-2019-20.pdf
      Level 3 Item Reflect-Reconciliation-Action-Plan-2019.pdf
      Level 3 Item Workplace-Diversity-and-Inclusion-Strategy-2018-2021.pdf
      Level 2 Item Frequently asked questions
      Level 2 Item Tips and advice
      Level 2 Item Careers
      Level 3 Item How to apply
      Level 3 Item Current Vacancies
      Level 2 Item COVID-19
      Level 3 Item COVID-19 FAQs