Audit, risk & FOI

Check out our Information Publication Scheme to know what information you can get about our Office.

If you want to know about your complaint, we can share information with a person who:

• has made a complaint to us, or
• is authorised to act on behalf of someone else.

The types of information we can share include:

• correspondence to the Office received from the person making the complaint
• correspondence to them from our Office
• records of telephone and personal discussions involving them, unless those records contain sensitive information—in this case, non-sensitive portions may be disclosed
• other documents—such as copies of correspondence between themselves and the agency, which relates to their complaint—where we are satisfied that the person would have already seen them
• some documents created when we have assessed a complaint of abuse in Defence.

For other things, you may need to submit a formal Freedom of Information (FOI) request. Information about how to do this can be found here.