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Caretaker conventions now in place
Ahead of the 2025 federal election the Australian Government has assumed a caretaker role. We are operating in accordance with caretaker conventions.
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      Caretaker conventions now in place
      Ahead of the 2025 federal election the Australian Government has assumed a caretaker role. We are operating in accordance with caretaker conventions.
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        Service Charter

        3 Apr 2025 | Corporate plan
        This charter tells you the nature and level of the services you can expect from the Office of the Commonwealth Ombudsman. It also explains what to do if you are unhappy with the service you receive.
        Commonwealth Ombudsman

        Australian NPM Joint Statement Federal Budget 2025 26

        26 Mar 2025 | Joint statement
        Members of the Australian NPM made a joint statement expressing deep concern that once again the federal Budget does not include more funding to support their torture prevention work in detention environments.
        National Preventive Mechanism

        Automated Decision Making Better Practice Guide March 2025

        25 Mar 2025 | Better practice guide
        This guide is a practical tool from the Office of the Commonwealth Ombudsman to assist agencies with designing automated systems. It focuses on practical guidelines to ensure compliance with administrative law and privacy
        Commonwealth Ombudsman

        PHIO Quarterly Update 1 October to 31 December 2024

        19 Mar 2025 | Quarterly report
        Private Health Industry oversight from the Office of the Commonwealth Ombudsman, including highlights, key accomplishments, progress and upcoming priorities covering the October to December 2024 quarter.
        Private Health Insurance

        Media Release | Without Judgement

        17 Mar 2025 | Media Release
        The Ombudsman finds Services Australia failed domestic violence survivor and recommends remediation and compensation.
        Commonwealth Ombudsman

        Roundtable with Aged Care Peak Bodies on 27 November 2024

        12 Mar 2025 | Communique
        The Commonwealth Ombudsman, Iain Anderson, met with aged care peak bodies at a roundtable he hosted on 27 November 2024. The roundtable provided an opportunity to share knowledge, perspectives, and insights into emerging
        Commonwealth Ombudsman